Customer Service

Frequently Asked Questions

Do I have to buy each piece separately or does it all come as a package?

When you purchase A Whomi Agenda, you select the size and the cover design of your choice. You pay one price for everything and the agenda will be shipped to you fully assembled, as one package.

If I place my order now, will the beginning month be August or will it start in January?

The 2011 Whomi Agenda has a weekly view calendar that runs from January 2011 through December 2011. It also contains a 17-month, monthly view calendar that begins in August 2010 and runs through December 2011. Additionally there is a two-year forward planner for 2012 and 2013.

Are your agendas available in stores?

The Whomi collection is sold in over 140 stores across the United States. You will find a store list, by state, on the Website by clicking on Where to Buy. The list is growing, so check back often.

How soon after placing my order I can expect delivery?

All orders are processed the next business day. UPS Ground orders take 3-5 business days for delivery, depending where you are located.

Does the Whomi Agenda have a monthly view?

The calendar insert of the Whomi Agenda incorporates a Monthly view calender (17 months: from August of current year through December of following year), a tri-colored Weekly view calendar, and extra pages to record Birthdays and Favorites (movies, books, restaurants, etc.) A forward planner is also included to record appointments for the following two years.

How do I order?

Click on Place An Order from the menu at the top of the website. Then click on the picture of the product that you are interested in purchasing. If the product is the Whomi Agenda, then review the different cover designs and select your preference from the drop down menu.

Do you make a version of the Whomi Agenda for people with four children?

We would like to accommodate families with a 4th child and are looking into ways to do that. In the meantime, what we suggest is that you draw a line in the bottom color band and divide it between two children.

If I buy the Hidden Agenda, may I select a cover design?

The leather Hidden Agenda is sold only with the calendar insert and no cover design/notepad is included.

Does the What To Do list fit into the agenda?

We developed the To Do pad as an accessory to be kept on your desk or by your bed or wherever you keep your things organized. The concept is that you can rip out individual notes from What the To Do pad and "house" them under the inside vinyl flap of your Whomi Agenda. In order to make the pad fit into your agenda, we would have to produce the pad with many fewer sheets of paper.

Policies

Shipping Policy

Our preferred carrier is UPS Ground. All orders will ship within 2 business days from receipt of order.

Your Order Total Shipping Method Shipping Rate Per Order
$0.01 – $49.99 UPS Ground $7.25
$50.00 and Up UPS Ground $0.00 (Free Shipping!)

*Please note: Regular Ground Shipping is approx. 3 - 5 business days for delivery.

Expedited Shipping

For two day delivery, add $15.00 to your order. Orders must be placed by 10 a.m CST for two day delivery.

International Orders

We will be happy to research the best price for you and email you with a quote.

Return Policy

Our goal at Whomi is to make your life easier. So it is important that our products work for you. We design them, inspect them and ship them with that goal in mind. If for any reason they do not meet your standards, you should feel free to send them back to us for a replacement or a refund.

To return your product for a refund, replacement or exchange, please contact us at infowhomi@whomi.com.

If your product or shipping packaging is damaged, please do not discard it until you have received a Return Authorization Number or instructions on how to handle your return. If you discard either of these we will be unable to process your request. Important: Shipping fees are non-refundable.

We suggest you insure your return shipment. We are not responsible for items which incur damages during return shipping or which we do not receive.

Please note: To receive credit for your return you must be within the 30-day return period and all original packaging and instructions must be included. We do not credit or refund orders received outside of the return period and we do not pay or credit return shipping fees.

Customer Testimonial

I LOVE the separate kids' section. I can see who is where (because they often overlap) and plan how I need to drop off and pick up kids. Very helpful and the reason I bought this planner.